Privacy Policy
This policy explains what personal information CEECO International Consultancy & Training Centre ("CEECO", "we") collects when you enquire about studying abroad, how we use it, and the choices you have. It covers our website, our enquiry forms, and the lead forms in our Facebook and Instagram adverts.
What we collect
- Details you give us: your name, phone number, email address, the course, country and intake you are interested in, and any other answers you type into our forms.
- Where your enquiry came from: the website page, advert, campaign or form you used.
- Records of our contact with you: calls, messages, emails, counselling appointments and notes our counsellors make to help you.
- If you apply through us: the documents and payment details needed for your admission, handled under the terms you agree to at that time.
Enquiries from Facebook and Instagram adverts
When you submit a lead form in one of our adverts, Meta Platforms passes the answers you entered in that form to us. We receive only what the form asks for. We use it in the same way as an enquiry made on our website.
To show our adverts to people who are more likely to find them useful, we may tell Meta how an enquiry from one of its adverts progressed (for example qualified, counselled, enrolled or not suitable), and we may share your email address and phone number with Meta in a protected (hashed) form to build or exclude advertising audiences. Meta uses this only to deliver and measure our adverts. You can ask us to stop at any time using the contact details below.
How we use your information
- To answer your enquiry and give you counselling about courses, universities and admission.
- To contact you by phone, WhatsApp, SMS or email about your enquiry, your appointments and your application.
- To send you information about courses, intakes and events, if you have agreed to receive it. You can stop these messages at any time.
- To keep our records accurate, prevent fraud, and meet our legal obligations.
We do not sell your personal information.
Who can see it
- CEECO staff who handle your enquiry, in the branch that serves you.
- Universities and institutions you choose to apply to, only with your agreement.
- Service providers that run our systems for us (for example hosting, email and messaging providers), who may use the information only to provide that service.
- Authorities, where the law requires it.
How long we keep it
We keep your enquiry while we are helping you and for up to 3 years after our last contact, unless you ask us to delete it earlier or the law requires us to keep it longer (for example records of payments and applications).
How we protect it
Your information is stored on secured servers. Only authorised staff can sign in to our systems, and access is limited to what each person needs for their work.
Your choices and rights
- Ask for a copy of the information we hold about you.
- Ask us to correct it.
- Ask us to delete it. See our Data Deletion page: https://www.ceecointl.com/data-deletion
- Ask us to stop sending you marketing messages. Reply STOP to a WhatsApp or SMS message, use the unsubscribe link in an email, or contact us.
Contact us
CEECO International Consultancy & Training Centre
Kannur · Bangalore · Mangalore · Dubai
Email: —
Phone: —
We may update this policy. The latest version is always on this page.